Turn upset customers into your biggest fans

Our software solution helps you respond to customer feedback before they become 1-star reviews

Create feedback questions

Create feedback questions

Digital Menu

Centrally manage your menus and QR codes

Use the same QR code that you already have for your menu

 

Get instant feedback and avoid social media complaints

Get instant feedback and avoid social media complaints

Digital menu Cielo Connects

5 Ways to turn negative complaints into profit

There is nothing more frustrating than seeing a customer complaint on social media, especially if that’s the first time you hear of their unpleasant experience. By following these 5 easy steps, you’ll be able to convert those upset customers into long-standing loyal customers, read more…

Negative reviews on social media can hurt your business

You deserve a chance to make things right before your customers’ post on social media and hurt your reputation

Negative reviews on social media can hurt your business: You deserve a chance to make things right before your customers’ post on social media and hurt your reputation

Become a 5 star rated business using CIELO

Respond to feedback instantaneously

Respond in the moment

Notify your staff of negative feedback in real-time so they can immediately address the issue

Whether you need to change a menu item or address a complaint, stay ahead of your customers’

Measure and improve

Customize the feedback categories you want and track performance of your staff over time

Eliminate negative reviews online

Eliminate negative reviews online

Avoid complaints on social media by having an easier way for your customers to provide feedback

Here is how to eliminate online negative reviews

Here is how to eliminate online negative reviews:

1. Define your questions

Decide what questions you want to ask your customers

Checklist Management

2. Get set up

Onboard onto our easy-to-use software platform

Customer Feedback

3. Address feedback and WOW your customers

Get real-time feedback from your customers that your staff can immediately address

We understand it’s frustrating to hear about a negative customer experience for the first time on social media

We have helped thousands of businesses in over 50 countries stay ahead of issues by being proactive in turning complaints into customer loyalty and more business

Use your camera or download the CIELO Connects app to scan.provide feedback to our staff.the QR code below with your camera toIf this area requires attention, please scanLet us know!Seen Any Issues?

Stop getting blindsided by customer complaints on social media

Customers post complaints on social media because it is the easiest way to provide feedback, not because they want to hurt your business. With CIELO’s software solution, you provide your customers with an easier way to give you feedback so your staff can address the issue in real-time and prevent your reputation from being damaged

Download our free PDF and start delivering impactful
and dynamic messages and customer experiences

5 WAYS TO TURN NEGATIVE
COMPLAINTS INTO PROFIT