Real-Time Customer Feedback for your Staff
Eliminate Negative Reviews Online
Save your Company’s Reputations
Negative reviews on social media can hurt your business
You deserve a chance to make things right before your customers’ post on social media and hurt your reputation
Become a 5 star rated business using CIELO
Respond in the moment
Notify your staff of negative feedback in real-time so they can immediately address the issue
Measure and improve
Customize the feedback categories you want and track performance of your staff over time
Eliminate negative reviews online
Avoid complaints on social media by having an easier way for your customers to provide feedback
We understand it’s frustrating to hear about a negative customer experience for the first time on social media
We have helped thousands of businesses in over 50 countries stay ahead of issues by being proactive in turning complaints into customer loyalty and more business
Here is how to eliminate online negative reviews:
1. Define your questions
Decide what questions you want to ask your customers
2. Get set up
Onboard onto our easy-to-use software platform
3. Address feedback and WOW your customers
Get real-time feedback from your customers that your staff can immediately address
Stop getting blindsided by customer complaints on social media
Customers post complaints on social media because it is the easiest way to provide feedback, not because they want to hurt your business. With CIELO’s software solution, you provide your customers with an easier way to give you feedback so your staff can address the issue in real-time and prevent your reputation from being damaged
Download our free PDF and start delivering impactful and dynamic messages and customer experiences
5 Ways to Turn Customer Complaints into Profit
